Terms and conditions
**Terms and Conditions**
Welcome to MBM Performance LLC's e-commerce store. By using this website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before making any purchases. If you do not agree with these terms, please refrain from using our website.
**2. Use of the Website**
2.1. You agree to use our website for lawful purposes and in a manner that does not infringe upon the rights, or restrict or inhibit the use of the website by others.
2.2. Unauthorized use of this website may result in legal action.
4.1. By placing an order on our website, you agree to provide accurate and complete information necessary for the purchase and delivery of products.
4.2. Prices, product descriptions, and availability are subject to change without notice. We reserve the right to cancel or refuse any order.
4.3. Payment is required at the time of purchase, and we accept payment methods specified on our website.
**5. Shipping and Delivery**
5.1. Our Shipping Policy outlines the terms and conditions related to shipping and delivery. Please review it for detailed information.
**6. Returns and Refunds**
6.1. Our Returns and Refunds Policy outlines the terms and conditions related to returns and refunds. Please review it for detailed information.
**7. Intellectual Property**
7.1. All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of MBM Performance LLC and is protected by applicable copyright and trademark laws.
7.2. You may not reproduce, distribute, display, or use any content from our website without our prior written consent.
8.1. MBM Performance LLC makes no warranties or representations regarding the accuracy or completeness of the information on this website. We are not responsible for any errors or omissions, and your use of the website is at your own risk.
**9. Limitation of Liability**
9.1. To the fullest extent permitted by law, MBM Performance LLC shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of this website.
**10. Governing Law**
10.1. These terms and conditions are governed by and construed in accordance with the laws of the state of [Your State], without regard to its conflict of law principles.
**11. Changes to Terms and Conditions**
11.1. MBM Performance LLC reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.
**12. Contact Information**
12.1. For any inquiries or concerns regarding these terms and conditions or our website, please contact us using the contact information provided on our website.
By using our website and making purchases, you acknowledge that you have read, understood, and agree to these Terms and Conditions as outlined above.
*Last Updated: September 6, 2023*
**Returns and Refunds**
**Returns and Refunds Policy**
1.1. At MBM Performance LLC, we strive to ensure that your shopping experience is as smooth and satisfactory as possible. However, we do not accept returns for reasons other than shipping or manufacturing defects. Please review the following guidelines for returns:
1.2. **Shipping or Manufacturing Defects:** If you receive a product that is damaged during shipping or has a manufacturing defect, please contact us within 5 business days of receiving your order. We will provide instructions on how to return the item.
1.3. **Condition of Returned Items:** Returned items must be unused, in their original condition, and in the original packaging. We reserve the right to reject any returns that do not meet these criteria.
2.1. In cases where a return is accepted due to a shipping or manufacturing defect, we offer the following options for refunds:
2.2. **Full Refund:** If you return the defective item within the specified time frame and meet the conditions outlined in section 1.3, we will issue a full refund for the purchase price, including any applicable taxes and shipping costs.
2.3. **Refund Process:** Refunds will be processed within 30 days of receiving and inspecting the returned item. Refunds will be issued in the original form of payment used for the purchase.
**3. Return Process**
3.1. To initiate a return for a shipping or manufacturing defect, please follow these steps:
3.2. **Contact Us:** Reach out to our customer support team within 5 business days of receiving your order. Provide detailed information about the defect and your order number.
3.3. **Return Authorization:** Our customer support team will review your request and, if eligible, issue a Return Authorization (RA) number and provide instructions on how to return the item.
3.4. **Shipping the Item:** Ship the defective item to the address provided with the RA number. Ensure that the item is securely packaged to prevent further damage during transit.
3.5. **Inspection:** Once we receive the returned item, our team will inspect it to verify the defect.
**4. Contact Us**
4.1. If you have any questions or need assistance with the return and refund process, please contact our customer support team using the contact information provided on our website.
**5. Changes to Returns and Refunds Policy**
5.1. MBM Performance LLC reserves the right to modify, amend, or update this Returns and Refunds Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
By making a purchase from MBM Performance LLC, you acknowledge that you have read, understood, and agreed to the terms outlined in this Returns and Refunds Policy.
*Last Updated: September 6, 2023*